We’re Here to Help
Get in Touch
Whether you have a question about one of our calculators, have spotted something that doesn’t look right, or simply want to get in touch, we’d love to hear from you.
At Calfiny, we believe transparency includes making it easy to contact us.
We welcome feedback that helps us improve the quality, accuracy and usefulness of our calculators and educational content.
Before You Contact Us
Many common questions are answered throughout the website.
You may find the information you’re looking for by visiting:
- Our Calculator Methodology
- Sources & Accuracy
- Editorial Policy
- Financial Disclaimer
- Frequently Asked Questions within each calculator
If your question relates to how a particular calculator works, we recommend reading the explanation and methodology sections on that calculator’s page first.
How to Contact Us
You can contact Calfiny using the contact form below.
Alternatively, if an email address is provided elsewhere on the website, you may contact us directly.
When contacting us, please include as much relevant information as possible so we can respond more efficiently.
What We Can Help With
We welcome enquiries relating to:
- Questions about our calculators
- Suggestions for improving Calfiny
- Reporting calculation errors
- Reporting factual inaccuracies
- Broken links or technical issues
- Accessibility concerns
- Partnership enquiries
- Media enquiries
- General feedback
Constructive feedback plays an important role in helping us improve the platform.
What We Can’t Help With
Although we’re always happy to hear from our users, there are some things we cannot provide.
Calfiny does not offer:
- Personal financial advice
- Investment recommendations
- Tax advice
- Mortgage advice
- Legal advice
- Accounting services
- Pension advice
- Individual financial planning
Our calculators and guides are educational tools designed to improve financial understanding.
If you require advice tailored to your personal circumstances, you should speak with an appropriately qualified professional.
Reporting an Error
Accuracy is one of Calfiny’s core principles.
If you believe you’ve found:
- an incorrect calculation
- outdated legislation
- inaccurate information
- a broken calculator
- a technical problem
please let us know.
When reporting an issue, it is helpful to include:
- the page URL
- the calculator being used
- the figures entered (where appropriate)
- the result received
- the issue you’ve identified
- screenshots, where relevant
This helps us investigate and resolve issues more quickly.
Accessibility Feedback
We’re committed to making Calfiny accessible to as many people as possible.
If you experience any difficulty using the website or accessing our calculators, please let us know.
We welcome feedback that helps improve accessibility for all users.
For more information, please see our Accessibility Statement.
Partnerships & Media
If you’re interested in working with Calfiny, discussing partnerships or making media enquiries, we’d be pleased to hear from you.
Please include relevant details within your enquiry so it can be directed to the appropriate person.
Our Response Times
We aim to respond to enquiries as quickly as possible.
Response times may vary depending on the nature and complexity of your enquiry.
While we endeavour to reply promptly, we cannot guarantee a response time for every request.
Please Remember
Calfiny is an educational financial platform.
Although we work hard to produce accurate calculators and helpful explanations, we cannot provide personalised financial advice or individual recommendations.
If your enquiry relates to a personal financial decision, you may wish to seek advice from a suitably qualified professional.
Thank You
Thank you for taking the time to contact Calfiny.
Every suggestion, question and piece of feedback helps us continue improving the platform for everyone.
We appreciate your support and look forward to hearing from you.